We were founded on a dream: to make flying affordable for everyone. AirAsia pioneered the simple, smart and efficient low-cost airline model in Asia. Today, we want to make frictionless digital travel a reality for everyone. This means tapping the potential of our data with technology to:
Lower fares even more. Beyond optimising our flight pricing algorithm, we’re constantly digitalising different areas of the business for the benefit of our guests.
Minimise travel time. We want to make travelling seamless. We’re constantly working on travel tech innovations, including FACES - Malaysia’s first biometric facial recognition technology in Senai Airport.
Personalise travel. The best kind of experience is one that is designed around you. We want to make it even easier for our guests to customise their flight experience down to the finer details.
Make our guests happier. The way we travel will continue evolving. We strive to make our guests happy through relevant insights, personalised engagement and ambient technology.
When you join the team, we expect you to get up to speed quickly on our business and the way we work. If there are gaps, close them; if there are problems, fix them. That’s AirAsia.
When it comes to work, you’ve the freedom to develop your own ideas and take charge. We love challenges. We want to know how we can improve things and do more with less. We will experiment and explore opportunities. We will try to use technology like no-one else, before anyone else.
AirAsia is about multi-tasking. This means you usually have to juggle several equally important things at the same time. You may also end up doing many different things for the business. It may be doing different things for your department, or different things across several departments. This is normal here.
Things move very fast at AirAsia. Our business environment is unpredictable. We have to deal with volcanoes, pandemics and government decisions. Ideas, strategies and plans can change suddenly. So we have a bias for action and outcome.
Working in AirAsia requires you to be flexible about your time, energy, focus and nature of work. You need to be able to change direction quickly and at short notice! So you have to learn quickly, be nimble and have a backup plan. Think of different outcomes and prepare for them. And when things have to change—move fast!
As an organisation that is moving fast and growing even faster, we have ways of connecting people together and making workflow more effective than ever before. By preferring internal social media over intranet, and chat messaging over e-mail, we connect people using familiar tools that open up new ways of working together.
We use cloud-based apps to collaborate from anywhere, in real time. They let us share files easily, collaborate quickly, and unite team members across different locations. We do this from our desks and on the go through mobile devices.
/ LIFE AT AIRASIA /
AirAsia is a people company. Everyone shares the same open space, we work hard and play hard. Success is measured by our ability to get along and work with people of all levels.
Allstars Do Good
An engaging volunteer programme that connects Allstar volunteers with social enterprises, supported by the AirAsia Foundation, and sends them to different countries to do good.
RedQ Physio Lab
Every Allstar has access to free physiotherapy at our RedQ office. The lab is fully-equipped with state-of-the-art machines and attentive therapists to get you back on your feet!
Many of our offices have a cafeteria and a convenience store. The menu covers a variety of cuisines from salads and sandwiches to Western and Japanese.
Lil’ Star Childcare
Our childcare centre at RedQ was founded to bring convenience to Allstar parents and enrich the children’s early years with engaging classes and fun extracurricular activities.
Meet our dogs, D7, FD, QZ and AK! Allstars spend their free time playing with, bathing and walking these friendly doggos.
Open 24-7, the gym at RedQ is fully equipped with weights, machines, ropes and a mini studio to get your heart pumping.